Replacement Policy:
We at Fedra Pharmacies are committed to providing high-quality products, but if there is a defect in the product or you are not satisfied with it, you can request a replacement within a specific period. Please review the following conditions:
Product Condition: The product must be in its original condition and unused.
Replacement Period: You can request a replacement within 2 days (Saudi Arabia) Up To 6 Days ( USA-UAE ) from the date of purchase.
Purchase Receipt: The original purchase receipt must be presented as proof of purchase from Fedra Pharmacies.
Return Policy:
If you need a refund, please follow the following steps:
Return Period: You can request a refund within 14 Days from the date of purchase.
Product Condition: The product must be in its original condition and unused.
Purchase Receipt: The original purchase receipt must be presented as proof of purchase from Fedra Pharmacies.
Steps to request a replacement or refund:
Contact: Contact our customer service team at (+966532498880) or via email ([email protected]).
Explain the reason: Provide a clear explanation of the reason behind the exchange or return request.
Personal details: Provide the order details such as the order number and date of purchase.
Subject to the above conditions being met, the exchange or return request will be processed efficiently as per Fedra Pharmacies policy.
Thank you for shopping at Fedra Pharmacies and we look forward to serving you always in the best possible way.
If you have any questions or concerns regarding this Privacy Policy, please get in touch with us via:
Email: [email protected]
Phone: +966532498880
Online form on our website
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